321area.com Ingrid Richrath

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Ingrid Reviews on Central Florida Custom Canvas 3 months ago

Central Florida Custom Canvas

1 Rating  

https://bit.ly/CentralFloridaCustomCanvas (to see 14 videos!) In May 2021, I paid $13,000 for an install of the bimini and isinglass. In June, I notified Bruce/owner of leaks and for 2.5 months, we've been messaging back and forth - where he indicated these leaks are from the material NOT being waterproof as it is simply water resistent. I cited that the water is coming through the seams and gaps... and emailed him videos of the water coming through his workmanship and NOT through the material. Mid-August, Bruce texted, "After much thought best I can offer is to come down there during the winter / slower season and address issues of concern." My take... since he 's got my $13,000, he was then to busy with taking other people's money... and no time to fix his shotty work. NOT the way customers should be treated... taking 2.5 months to make a measly offer of taking another 6 months to fix the series of problems of water leaking through the top. And because of his resistance to take responsiblity, I cannot trust that he would resolve this as he stated. (And he never did.) Is Bruce a nice, likable guy? Absolutely. But not quality service.

Pros: He is a personable likeable guy - at the time he is working for you.

Cons: Bc he is a likeable guy, I delayed this posting. I'm actually floored that it came to this... as I expressed in a message to him that I'm weeping over the stress this has caused. And still nothing. Decide for yourself if you want this type of work done on your boats. Customers spend a lot of money... and he does NOT back up his work. Paid him $13,000 for a bimini that leaks - because of shotty seams, gaps where I can see the sky, and zippers that have come off the seams.

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