321area.com Stephen Jones

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Stephen Reviews on Aqua-Mart Aquariums 6 months ago

Aqua-Mart Aquariums

1 Rating  

Bought a leaky fish tank from Aqua Mart of Saint Johns Florida. Took it back and he filled it with water for five minutes. He said it does not leak. I agreed. I took it home and set it up again on my 93 year old mother's chester drawers and filled it. At 3am she had to get up and empty the three gallon tank as it had flooded her drawers. Don't know how she did it as she can barely walk on knees with no cartilage. Her drawers are ruined as the top is warped and absorbed water. Ok, sure, it is cheap furniture. I took it back today and got a line of why he was not responsible as I had confirmed that it did not leak. I did not ask for compensation but only wanted my money back. Mom no longer wanted a fish tank for Christmas. He said store credit only. I said that was not good enough as Mom no longer wanted a tank. He said it is on that sign by the door and printed on the receipt. This is true. He is legally not bound. Any good businessman will own up to mistakes. The product is bad and caused damage. He will not refund my money let alone take responsibility for damages. His tone was unfriendly and antagonist from the start. Don't buy a tank at Aqua Mart of Port Saint John, Florida!

Pros: Local not chain store

Cons: Not friendly, arrogant, irresponsible and unclean.

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